As trainers, we have all experienced the disappointment of seeing promising innovations fizzle out or fail to reach their potential. All too often, one reflection, we realized that, if we’d only put as much care and attention into the implementation as we did into the design and build, we could have made them work. Of course we need to learn from our own mistakes, but we also need to learn from the mistakes of other organizations and, better still, from their successes. In this article, I search out the actions that need to be taken to make e-learning programs a success, not in theory But in the hard world of reality.
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